Terms and Conditions for MS Cosmetic

Welcome to MS Cosmetic. By accessing or using our website, mobile app, or services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or using our platform.

1. Acceptance of Terms

By using our website or app, you agree to these terms and conditions in full. If you disagree with any part of these terms, you must not use our services.

2. Eligibility

• You must be at least 18 years old to use our services. If you are under 18, parental or guardian consent is required.

• By placing an order, you confirm that the information provided is accurate and complete.

3. Orders

• All orders are subject to availability and acceptance.

• MS Cosmetic reserves the right to cancel any order at our discretion if we suspect fraud, unauthorized use, or if the information provided is incomplete or incorrect.

• Orders are processed upon successful payment confirmation.

4. Pricing and Payments

• Prices are listed in the currency specified on the website and are subject to change without notice.

• Payment must be made using the methods specified on the website or app.

• Any additional charges, such as delivery fees, will be displayed during checkout.

5. Delivery

• Delivery timelines are estimates and may vary based on location.

• MS Cosmetic is not responsible for delays caused by external factors such as weather conditions or courier issues.

• Customers are responsible for ensuring accurate delivery addresses.

6. Cancellation Policy

• Customers in Erbil have 6 hours to cancel their order online through the website or app.

• Customers outside Erbil (e.g., Baghdad, Basra) have 24 hours to cancel their order online.

• Cancellations after these timeframes are not permitted, and customers refusing delivery must pay the delivery fee.

7. Return and Refund Policy

• MS Cosmetic maintains a strict no-return and no-refund policy due to the nature of beauty and personal care products.

• Exceptions apply only in cases of damaged or incorrect products, as outlined in our Return and Refund Policy.

8. Product Descriptions

• MS Cosmetic strives to provide accurate descriptions and images of products. However, slight variations may occur due to differences in monitors, photography, or manufacturing.

• We do not guarantee that product descriptions or other content on the website are entirely error-free.

9. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Intellectual Property

• All content on the MS Cosmetic website and app, including text, graphics, logos, images, and software, is the property of MS Cosmetic and protected by intellectual property laws.

• Unauthorized use or reproduction of our content is strictly prohibited.

11. Limitation of Liability

• MS Cosmetic is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our maximum liability is limited to the value of the product purchased.

12. Governing Law

• These terms and conditions are governed by the laws of Iraq. Any disputes shall be resolved in the courts of Erbil.

13. Modifications to Terms

• MS Cosmetic reserves the right to update or modify these terms and conditions at any time without prior notice.

• Continued use of our website or app following any changes indicates your acceptance of the updated terms.

14. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us:

• Email: Ms.cosmeticerbil@gmail.com

• WhatsApp: Use the WhatsApp icon on our website for direct support.

• Contact Us Page: Submit an inquiry via our "Contact Us" page.

• Direct Inbox: Log in to your account and send us a message through the inbox feature.

By using MS Cosmetic’s website, mobile app, or services, you acknowledge and agree to these terms and conditions. Thank you for choosing MS Cosmetic!